Privacy Policy

Information You Provide

We may collect information you voluntarily provide to us, including:

• Contact information (name, email address) when you reach out to us
• Feedback and communications you send to us
• Information provided when reporting issues or requesting support

Automatically Collected Information

When you visit our website, we may automatically collect:

• Technical information about your device and browser
• IP address and general location information
• Website usage patterns and page views
• Performance and error logs for service improvement

We use the collected information for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and provide customer support
• To improve our website and services
• To monitor service performance and troubleshoot issues
• To ensure security and prevent abuse
• To communicate important updates about our services

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following limited circumstances:

• With trusted service providers who assist us in operating our website and services
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or merger (with notice to users)

All third-party service providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure hosting and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Contact information: Until you request deletion or we no longer need it
• Website usage data: Typically 24 months for analytics purposes
• Support communications: Up to 3 years for quality assurance
• Model usage statistics: Anonymized and aggregated indefinitely

When we no longer need your information, we will securely delete or anonymize it.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided in the Contact section below.

Our website may use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide personalized content

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

SmolLM3 is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards.

When transferring data internationally, we use standard contractual clauses or other approved mechanisms to protect your information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.